Forum Discussion
Techsol 01
Aug 10, 2017Brass Contributor
Unable to Activate Office 365 Office 2016 proplus on Windows 7 SP1 machine
Hi, Unable to Activate Office 365 Office 2016 proplus on Windows 7 SP1 machine. Sucessfully activated on Windows 10 machine. Any idea ? Thanks
VasilMichev
Aug 10, 2017MVP
Any particular error?
Techsol 01
Aug 10, 2017Brass Contributor
We are unable to connect right now. Please check your network and try again later.
- VasilMichevAug 10, 2017MVP
Follow the troubleshooting steps here, especially the ones about proxy/firewall: https://technet.microsoft.com/en-us/library/gg702620.aspx
Or here (including a tool to diagnoze problems with activation): https://support.office.com/en-us/article/Unlicensed-Product-and-activation-errors-in-Office-0d23d3c0-c19c-4b2f-9845-5344fedc4380