Forum Discussion
AmityWeb2021
Dec 22, 2021Copper Contributor
Trying to find help for 550 5.7.511 Access denied, banned sender
I run a mail server for many business clients of mine. Microsoft have blocked our IP address, so we cant send to Office365 email addresses. I get a bounce back saying: host cr-studio.mail.protec...
flerry9000
Jan 20, 2022Copper Contributor
AmityWeb2021also affected by this, my mail server also running at Linode (Frankfurt in case this would matter). Issue started somewhen late December 2021. It was hopeless for me to get human contact at Microsoft. Tried to follow their generic workflow to delist at sender.office.com. It says my IP's not banned repeatedly. My IP scoring is also fine since years, I can't even remember the last DNSBL listing. Also created a Linode support ticket to get things going. This behavior is fully inacceptable. Full IP range blocks simply cannot happen, when the affected party is a normal web hosting provider.