Forum Discussion
Nat2019
May 20, 2019Copper Contributor
Transport Rules
Is it possible to setup a transport rule that identifies if the email is sent from a mobile phone and adds a disclaimer/signature. I could set one up that looks for "sent from my iPhone" or "Sent...
May 20, 2019
Typically, you would add the disclaimer/signature through the Exchange Admin Centre (EAC) or third party application so that wherever the message came from (I.e. phone, laptop or OWA) the disclaimer/signature is applied. See article
https://docs.microsoft.com/en-us/exchange/security-and-compliance/mail-flow-rules/disclaimers-signatures-footers-or-headers
You are correct in terms of identifying a property in the content such as ‘sent from Outlook’ or ‘Sent from IPhone’ if you wanted to specifically add a disclaimer/signature to do with the phone.
However, you are also correct that this relies on the user too much. That is why it’s typically applied in EAC/3rd Party so users cannot modify it or mess around with the triggering of the rule.
Hope that answers your question
Best, Chris
https://docs.microsoft.com/en-us/exchange/security-and-compliance/mail-flow-rules/disclaimers-signatures-footers-or-headers
You are correct in terms of identifying a property in the content such as ‘sent from Outlook’ or ‘Sent from IPhone’ if you wanted to specifically add a disclaimer/signature to do with the phone.
However, you are also correct that this relies on the user too much. That is why it’s typically applied in EAC/3rd Party so users cannot modify it or mess around with the triggering of the rule.
Hope that answers your question
Best, Chris
- Nat2019May 20, 2019Copper Contributor
ChrisHoardMVP Thanks for the reply. My question really is , if i setup the rule in EAC is there a setting I can use that will identify that the email originated from a phone that doesn't rely on the user?
- May 20, 2019Hi Nat2019,
Thanks! Yes, AFAIK, there is nothing in EAC that will do this apart from the message content - which you have already identified is an unreliable way to apply it.
You can’t, for example, base it on a specific device.
Hope that answers your question!
Best, Chris- Nat2019May 20, 2019Copper Contributor
Thanks ChrisHoardMVP
I was hoping there was something in the email header or somewhere within the email that I could use to identify that it came from a mobile device instead of OWA or Outlook that I could use in a rule, even if I had to create it using the shell.
But if there's no way to identify without involving the user then im out of luck.
Thank you