Forum Discussion
Transport rule is not working as expected
Hi, please can you explain where you are setting the attachment action? When I check the available actions for attachments, I see the following;
Was it one of these options that you chose please?
- sandipkMay 16, 2020Copper Contributor
- PeterRisingMay 16, 2020MVP
OK, I have reproduced the rule, and for me it works just fine. I noticed that your second transport rule is setup slightly different to the first. What happens if you match the settings to be the same as the first transport rule?
Also, what is the reason for the forwarding? Are the messages kept in both mailboxes or old forwarded to the other one?
- sandipkMay 17, 2020Copper Contributor
Thanks for the update. can you please use only first transport rule and check if the email are getting forwarded to forwarding address.
Ideally using first transport rule , it should not allow forwarding of emails as well.
We are keeping the copy in mailbox mailto:VIm@domain.com and forwarding the emails to mailto:vim@sapprd.domain.com