Forum Discussion

Copper Contributor

Apr 03, 2020

transfer Domain godaddy to microsoft 365

,I am having headache to transfer my domain from GoDaddy to Microsoft. I have 3 days and they said that the technician from Microsoft are still working. Andi it's amazing that they have 3 days for re...

office 365

ROWENS15

Copper Contributor

Jun 13, 2021

BenStegink

Ben...thanks for your responses...helped me find a step closer on my issue.

Help me with this one.

1. Domain is with GoDaddy

2. When did the domain, of course made the mistake to do the office365 there too.

3. Web hosting is with a different provider...that email is hosted with too.

4. People log in to email with the hosting provider... with their @ABC.com email account

5. Other services that GoDaddy didn't give use, users login with @abc.onmicrosoft.com account

I KNOW!

So ... how specifically do we deal with this one? Everyone seems to be scratching their heads?

I think what I need to do is:

A. Move the web and email hosting back to go daddy and get rid of the third party involved.

B. Download all files and such from Teams

C. Download all emails

D. Download files from OneDrive

E. Cancel the Office365 from GoDaddy...

F. Sign up for Office365 at MS on the current Azure account (.onmicrosoft.com)

G. Move the domain from GoDaddy to MS and associate into the current (.onmicrosoft.com) account

H. Change the primary domain to ABC.com instead of ABC.onmicrosoft.com [or is this step even needed]

The goal is to get everything into the current .onmicrosoft.com Azure account/tenant, users then could use their ABC.com account to get their email and sign in to all of the applications and services at that point (email, business central, visio, etc). I need to make sure we do not lose email access for more than a day or few hours through this process....

Thoughts??? Anyone???

jason165

Copper Contributor

Jul 12, 2021

I just went through this particular issue with a client. New ownership took hold of the company and requested I migrated everything from the old owner's GoDaddy account to their Microsoft Admin portal (which contains 3 other companies). GoDaddy actually packaged up all the emails/data and put it "out to sea". They emailed me with a new password for the admin account, and I had to purchase the licenses. GoDaddy gives a 7 day grace period for that. All data was there. This saved me a ton of time. I did manual backups of the data to be safe, but did not need to migrate the data manually. I would recommend doing the same with GoDaddy.

The next step is to move the domain from GoDaddy over to Microsoft. If anyone has experience with that, please let me know. My concern is the domain being snatched up on the off chance something goes wrong.

jnairn902
Copper Contributor
Oct 23, 2021
jason165

No chance of losing the domain name if you are only transferring it from godaddy, because the actual domain registry is not being changed. Even if the registry was Godaddy, they are not deleting the domain from the world, only the managed mail from their server. This is why you transfer from godaddy's onmicrosoft portal, into MS365 portal, and all you do is change the MX record to redirect mail. you still own the actual internet domain name
alesrs565
Copper Contributor
Jul 12, 2021
jason165 good luck. I just ended up giving up and got a new/similar domain name.