Forum Discussion
Sherly Yohansiswanti
Oct 12, 2018Copper Contributor
Track email folder movement across Outlook shared mailboxes
Hi all, I hope I'm posting in the right group. I have a case where few emails sent to mailbox A appeared on folders at mailbox B. The emails were not present in mailbox A. Both mailboxes are...
Oct 12, 2018
You can use massage trace with security and compliance center to see who sent a mail to whom
Try filter on the sender for that mail which ended up in the wrong mailbox..
I don't think it's possible to track if a user moves a mail over to mailbox B though, but I can be wrong
/ Adam
Sherly Yohansiswanti
Oct 15, 2018Copper Contributor
Is the message trace available on the Client? Or do I need to contact the administrator?
Actually, I also checked all emails belong to the same conversation as the one sent to the "wrong" mailbox, everything else was delivered to the correct mailbox. Hence, my initial assumption is that the particular email was accidentally dragged to the other mailbox. I was hoping since it's a cross mailbox movement, there might be some tracing or marking available.
- Oct 15, 2018Tracing is Done via the security and compliance center so you need the administrator for this
Adam