Thumbnail preview (Office Open XML files)

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Deleted wrote:

Hello,

 

I noticed that since an update of Office 2016 (Office 16 and Office 365), the thumbnail preview disepear on Explorer for Word, Excel and Powpoint files (Office Open XML only : docx, xlsx etc.). 

 

 

 

 

I mean by thumbnail preview : the possibility to save the thumbnail of a document create on the Microsoft Office suite, in order to have an image of the first page of the document as Icon of this file (and you can see this by changing the explorer to "big icons" mode, for example).

This applies to all Office 2016 software files (Word : doc, docx, dotm etc.)

There is no problems to PDF files (the thumbnail is present, and the option works perfectly with the new version of Adobe DC).

There is no problems to .doc, .xls, files.

 

I checked up several things:

• concerning the procedure for recording thumbnails: I have recorded my files each time by clicking on the "Save Thumbnails" option. I also check "save thumbnails for all Word documents", which is located in "Advanced Properties" tab of the "Information" tab

   

   

 

 

• concerning the settings of the folder option: the "Always see icons, never thumbnails" option is unchecked.

I also carried out several manipulations:

• Clear and reset Thumbnail Cache in Windows 10 with 2 options : disk cleanup and command Prompt.
• Reset the PC and done a proper instlation of Windows 10 and Office 16 without any software (no Ccleaner, no antivirus).

This problem exist on all my cumputer with Windows 10 (PC + Surface book) and other computer's.

 

I also found this problem disappeared by installing an older version of Office 2016. I conclude that there is a need for a suite of a suite to an office update ...

 

Have other people been affected by this problem ? Is there a option that I forgotten to activate?

 

Thank you in advance for your answers,

 

P.

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