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Erika_Jack's avatar
Erika_Jack
Copper Contributor
Apr 22, 2024

"The page you are looking for can't be found" when trying to access Microsoft reflect results

I have successfully used Microsoft Reflect in the past within a browser, but recently I am receiving an error that states "The page you are looking for can't be found". I have updated my browser, cleared cache, and restarted, and still receiving the error. Any help is appreciated. Thanks!!

  • ProSolutions's avatar
    ProSolutions
    Iron Contributor
    **Try a Different Browser:** If you haven't already, try accessing Microsoft Reflect using a different web browser to see if the issue persists.

    2. **Use an Incognito/Private Window:** Open an incognito or private browsing window in your current browser and try accessing Reflect again. This will rule out any potential browser extensions or cache issues.

    3. **Check Network Connection:** Ensure that your internet connection is stable and not experiencing any disruptions. You can try accessing other websites to verify this.

    4. **Verify URL:** Double-check that you are using the correct URL to access Microsoft Reflect.

    5. **Clear DNS Cache:** Sometimes, DNS cache issues can cause problems. You can try flushing your DNS cache to see if it helps. You can do this by opening the command prompt and typing: `ipconfig /flushdns`

    6. **Disable VPN or Proxy:** If you're using a VPN or proxy, try disabling it temporarily and then attempt to access Reflect again.

    Let me know if any of these steps help or if you need further assistance!

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