Forum Discussion
Techcommunity Follow email notification no longer working
Hello,
Not sure if this is the right place to post this issue but I could not find another method to report this issue..
As an Exchange Admin in our invironment it's very usefull to stay up to date on the latest new posted in a variety of blogs on this website (Exchange Blog, M365 Blog, ...)
This all went well until a few months ago where I started noticing I didn't receive any weekly updates anymore regarding new blogposts & tried to manually go check periodically, thinking it would be a temporary system.
After investigation i've noticed that i'm not the only admin in our company that no longer receives these emails from mailto:email address removed for privacy reasons
So I wonder if something bigger is up or if it's only my company being affected, not receiving these follow notifications anymore?
Is there any other way that I should report this issue, to those managing this website so it can be investigated in detail if it's only us?
Already tried to unfollow/delete follows in my profile - save - follow again, same on the respective blog pages, but this does not seem to change anything.
2 Replies
Hello Jamony,
Thanks for your reply.
I've already checked both sides, unfollow & follow and tried the suggestions but can't find any trace of the emails in our tenant.
What I've received however, is a email notification regarding your reply on this thread, but haven't received any weekly updates for the Exchange or M365 blog's I follow for months now, that's the main issue..
Where could I find the Tech Community feedback/support path? Does it exist?
Because I tried to report this issue through those means but posted here instead because I couldn't find it...Hi, I’d start by checking both sides of the notification settings: the Tech Community follow settings and the email delivery side. Sometimes the follow is still active, but the email preference, digest setting, junk filtering, or tenant mail filtering changes the result. I’d also try unfollowing and following the community or discussion again, then check whether messages from the Tech Community domain are being quarantined or routed to junk. If the issue started recently and affects multiple followed spaces, it may be worth reporting through the Tech Community feedback/support path as a possible notification service issue.
