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Mike Jansen's avatar
Mike Jansen
Iron Contributor
Oct 05, 2018
Solved

Teams, guests "Turn teams on or off for all users of this type" Greyed out

I try to enable guests for my O365 (E3) teams but I do not get it working.   In O365 admin > Services & add-ins > teams  I try to enable "Turn teams on or off for all users of this type" under "Gue...
  • wroot's avatar
    wroot
    Oct 05, 2018

    If this setting is grayed out for you, then you must use Skype for Business Online PowerShell Module (or just regular PowerShell on Windows 10 and newer):

     

    Import-Module LyncOnlineConnector
    $userCredential = Get-Credential
    $sfbSession = New-CsOnlineSession -Credential
    $userCredential Import-PSSession $sfbSession

    Login with your global admin

    Get-CsTeamsClientConfiguration

    This should show the state of your guests option in AllowGuestUser field. Probablu False.

    You can try enabling it with:

    Set-CsTeamsClientConfiguration -AllowGuestUser $True -Identity Global

     

    In our case it shows False, but guests users still work, maybe because i have enabled it long before this option has been grayed out.

     

    Btw, this setting will only allow your users to add existing guests users to teams (and only to newly created teams, old teams still won't be able to add guests). If you want your users to be able to invite completely new guests users, you also have to enable:

     

    Office 365 Admin Center > Settings > Security & privacy > Let users add new guests to the organization

     

    Also, after you change any setting make sure to wait at least a few hours or even 24 hours to check if it worked. In MS cloud it can take a while until the setting is actually taking effect.

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