Forum Discussion
Tax Residence Certificate for Microsoft 2022
Hello, can someone tell me how to get the tax residence certificate from Microsoft? It's been a nightmare by phone, everybody who answers from the support doesn't know what we are talking about... It's strange, it's a mandatory legal document that we have to give to our tax office. How can we get it, without spending a lot of more hours on the phone without any result?! (It's easy to get it from Google and Facebook, why it's such a nightmare to get it from Microsoft?).
Please don't advise us to phone the support, we've done it multiple times now and no one solves the problem or sends us anything...
Thank you in advance for any help
12 Replies
Hi , please this is the official documentation , to get Microsoft support:
https://learn.microsoft.com/en-us/microsoft-365/admin/get-help-support?redirectSourcePath=%252fen-us%252farticle%252fContact-Office-365-for-business-support-Admin-Help-32a17ca7-6fa0-4870-8a8d-e25ba4ccfd4b&view=o365-worldwide
"
Online support
Save time by starting your service request online. We'll help you find a solution or connect you to technical support.Important
You must have bought at least one subscription through Microsoft to access Microsoft support. If you bought all your subscriptions through a partner, contact your partner for support.
Go to the admin center at https://admin.microsoft.com. If you get a message that says you don't have permission to access this page or perform this action, you aren't an admin. For more information, see Who has admin permissions in my business?."
- how can it be so difficult to reach a legal and mandatory document... do you know how we can get it, as no one in the phone support seems to know what we are talking about?
https://answers.microsoft.com/en-us/msoffice/forum/all/tax-residency-certificate-for-the-year-2022/9b343d2a-09a4-4620-a9c0-ad8376a8e9b1
Please join this discussion because the Microsoft agent shared the required certificate today with another user, but I confirm that this is a scandal!,
- Thank you but it doesn't work, it still sends us to the phone support (no chat) and who answers doesn't know what we are talking about... It's crazy!
https://answers.microsoft.com/en-us/msoffice/forum/all/certificate-of-tax-residency-2022/e60241e5-86c7-469d-b2fd-85bc78905e59
Yes it is strange, this is a way that I found for you.
You can search in your own language (Portuguese ) , Ask a question in the shared space.
