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lkopari's avatar
lkopari
Copper Contributor
May 26, 2020

Tasks in Outlook - Requests Won't Display Correctly

Hello!

 

Lately when a client of mine sends a task to another individual in their domain or outside of their domain, the email shows up as shown in the attached image. It is as if the content is almost completely shifted to the left. I have tried changing the email text from HTML to plain or rich text, but nothing has changed. Has anyone seen this behavior before?

 

Note: These tasks are being generated and sent in Outlook.

    • lkopari's avatar
      lkopari
      Copper Contributor

      JakeGibbins I sure did. One of our technicians had configured an outgoing policy in Barracuda for spam filtering, and it ended up messing with the formatting of tasks and calendar invites. It was very strange but I removed that policy and stuff worked again.

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