Forum Discussion
Sync lost between AD and Office 365 for some users
how long have you waited? Usually when you add an OU or something you have to do a full sync, not just the typical delta sync. Reference this, the initial sync is required for a new OU. http://techgenix.com/azure-ad-connect-11-forcing-synchronization/
that's what I thought would happen if I added the new OU, but it didn't.
The new OU is now part of the synchronized OU, but the softmatching didn't happen.
Maybe I should try moving back the users in their former OU, to see what happens?
It worked!
Christopher, I thank you so much for your help! :)
I now see all of those users as synchronized with AD
Thank you as well, Nuno :)
Have a great day!
- Yeah it takes some time as you've experienced :). Glad it worked!
Christopher,
I've just forced (twice) a full sync. Once with the wizard, and as one never knows, I did it again with power shell. Both have finished with success.
Though when I look at my users in Office 365, they're still displayed as "In the Cloud". Do you think I have to wait some minutes before it's visible?
Hi Christopher,
The problem occured one week ago, but indeed, sinced then, only delta synchronizations have been done (automatically).
I'll take a look at the article you've given me and I'll try to follow the instructions.
I thank you so much for your help, I'll get back to you to tell you what happened.
Hi Didier,
Has Deleted said you will need a Full Sync.
