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IntuneSupport's avatar
IntuneSupport
Copper Contributor
May 21, 2019

sync-generic-failure in Azure AD Connect Server

Good day!

 

Has anyone encountered this error during delta synchronization in Azure AD Connect Server?

 

Error: sync-generic-failure

Synchronization step: Provisioning

Extension Name: SyncRulesEngine 

 

Thank you in advance!

6 Replies

  • IntuneSupport 

     

    Some things to try from the interweb :

     

    * run a full import on the external connector (O365), wait for the to complete. Then run a full import on the   domain connector.
     Then a full sync on each connector running the O365 one first then and Export and then a Delta Sync.

     

    * Could you reinstall your Azure AD connector to see if the issue persists?
    Also, make sure you enable port 443

    • IntuneSupport's avatar
      IntuneSupport
      Copper Contributor

      adam deltinger 

       

      I asked the customer to do a full sync but errors are still there.

       

      In addition, they are not configured for a password write back.

       

      Thanks.

      • AliceIoanffa's avatar
        AliceIoanffa
        Copper Contributor

        IntuneSupport 

         

        Do you have an OU in your On Prem AD that you do not Sync to Azure AD?

        If not, create an OU and update the Azure AD Connect configuration to not include that OU.

        Then:

        1. Move the On Prem object to that excluded OU
        2. Run a delta sync using PowerShell
        3. Import-Module ADSync  # only needed if the ADSync module is not loaded
        4. Start-ADSyncSyncCycle -PolicyType Delta
        5. Then move the object back to its original location, and run another delta sync

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