Forum Discussion
Support without phone contact / Phone Case closed 24h after initial call without problem solved
Hi
I have tried to have a support request without phone. It doesn't seem to be possible which is rather disturbing.
So I chose to try via phone. I was able to talk quickly but the agent didn'...
From the Admin center, you can click the 'Need Help?' button
Then just fill out the details and use the email us option:
OK so it should be possible - because I don't get that option (and switched for testing to IE which hasn't any Adblocker or similar plugins):
Thanks for the screenshot, yes this should be possible, it's working for me and it is a listed feature of Office 365 support.
Not sure why it's not appearing for you. Adding RussellRead in case he can help or someone else can chip in!
- Yeap, as Cian says, you should have this option: May I ask if you have a partner providing you your Office 365 licenses?
jcgonzalezmartin Direct from Microsoft
