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nhtkid's avatar
nhtkid
Iron Contributor
May 31, 2020
Solved

Sticky Notes appear blank screen after Office 365 sign-in

Dear All,   Since about one week ago, I can't use the Windows 10 Sticky Notes anymore. Every time I sign in with the O365 account, it appears blank with a white page. If I reset the app from "App a...
office 365
windows 10
  • DocDixie's avatar
    DocDixie
    Jun 08, 2020

    nhtkid   I uploaded the latest Window update that was released in May: https://www.microsoft.com/en-us/software-download/windows10 and it solved the problem.

zjuelInclusa's avatar
zjuelInclusa
Copper Contributor
Jun 01, 2020

I started seeing this same issue on Friday, but only happening on one computer.

 

Edit 2: You can still access your synced notes either through the mobile app Microsoft OneNote (bottom right button from app), or online at https://www.onenote.com/stickynotes

 

Edit: We tried uninstalling it from Powershell and reinstalling after the app finished being removed, but no luck. Even deleted the local install and cache did nothing (make sure to backup if not stored in cloud). Other logins on this machine are experiencing the problem, but logging in from on computers gives them access (so it is machine specific).

 

The user we're seeing this issue with was having Windows updates that keep failing, so they're several Win10 versions behind.

 

This issue has also been reported over on https://answers.microsoft.com/en-us/windows/forum/all/sticky-notes-problem-after-login-the-note-list-is/8ee980fa-018b-4a27-9b98-8d83c97d86b9?rtAction=1591031799008&tm=1591031822878

 

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