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Wessam1961's avatar
Wessam1961
Copper Contributor
Jan 18, 2023

SPF, DKIM, DMARC and Blocked emails

Hi guys,

 

I wonder if someone can help. I SPF switched when we moved to Office 365 and early this week I implemented DKIM and DMARC. Since then our server desk (Fresh Desk) who sends emails as mailto:email address removed for privacy reasons to the staff. Now all these emails end up in the junk folder.

 

Is there a way of allowing this at all?

Also internal scanning i.e mailto:email address removed for privacy reasons end up in the junk folder.

 

TIA

Wessam

office 365

2 Replies

  • Kidd_Ip's avatar
    Kidd_Ip
    MVP
    Jan 19, 2023

    Wessam1961 

    Did the Email,Domain, used by server desk under managed Domain the first thing?

    Better the check by message trace to identify the information

    • Wessam1961's avatar
      Wessam1961
      Copper Contributor
      Jan 20, 2023

      Kidd_Ip 

       

      Hi, do you mean the Fresh Desk server? What do you mean added, "under managed Domain"? In office 365?

       

      Thanks

      W

       

       

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