Forum Discussion
Spacing problem
No, I was looking for an answer to this not long ago and ended up with nothing!
Adam
- Sam Van Den BoschOct 17, 2018Copper Contributor
Thank you for the quick reply, I hope some genius shows up with a quick fix for our problem.
- Oct 17, 2018
there is lots of geniuses here :)
- Adam OchsOct 17, 2018Steel Contributor
Hey Guys,
I tried to do some testing to see this in action, but regardless of how I formatted mine, it looked the same (as far as hitting enter, as opposed to something else).
I am going to ask that you guys try something though. I have a feeling that I might know the root cause here, so I want yall to try something and see if it changes.
Rather than going to a newline/paragraph break with Enter (I am guessing by hitting enter twice), try hitting Shift-Enter instead.
My thinking here is that if this is just converting your message to HTML for sending (which would be my guess), enter is inserting a paragraph break <p>, two of those together indicate double spaced, and would give you a large white space.
Shift-Enter on the other hand could be inserting a line break <br> rather than a paragraph break. That would result in the HTML conversion to just be two new line calls, or a one space between paragraphs.
If one of yall could test that and see if it gets any different, that would help me get an idea if that is indeed what is going on. If so, you may be able to modify the email either away from HTML, or just know to shift-enter from now on.
Adam