Forum Discussion
gianni_acke
Jun 28, 2021Copper Contributor
sorry, we couldn't find your file. Was it moved, renamed or deleted
Hello We have 1 user that have problems with o365 When she started a new empty word document from the desktop app she get the title error. When we go look into her onedrive then we see that the...
gianni_acke
Jun 29, 2021Copper Contributor
i did what you say but that did not fixed the problem.
I did some more test en it's looks like it's only happens on windows 10 app and only on a new document template.
when i go to office.com and start a new empty document from there we have no problem.
When i start from the windows app i got the error.
When i start a other template from the windows 10 app i got no problems
PDostiyar
Jul 02, 2021Bronze Contributor
so if that is the case i would suggest changing the word doc default template might help too....
here are the steps;
Change the Normal template (Normal. dotm )
On the File tab, click Open.
Go to C:\Users\user name\AppData\Roaming\Microsoft\Templates.
Open the Normal template (Normal. ...
Make any changes that you want to the fonts, margins, spacing, and other settings. ...
When you have finished, click the File tab, and then click Save.
here are the steps;
Change the Normal template (Normal. dotm )
On the File tab, click Open.
Go to C:\Users\user name\AppData\Roaming\Microsoft\Templates.
Open the Normal template (Normal. ...
Make any changes that you want to the fonts, margins, spacing, and other settings. ...
When you have finished, click the File tab, and then click Save.