Forum Discussion
Some External Users "no results found" in Permissions
Got a weird one that doesn't make sense to me. Got a client tenant in O365 with some external and internal users. I go to O365 admin, I see the external users. I go to SharePoint site collection u...
A quick update. I set this property on both the tenant and site collection, but it seems it was already resolved. The client just re-sent an invite to the external user, he accepted and that user who was missing from the picker before now showed up immediately after processing the invite. So I think it has something to do with that. But, hope this helps too. Thanks!
Good to know. And yes, you need external users to accept invitations and sign in before they appear in people picker.
- Yep I'm aware of that, but they did accept the invite and login before (had been logged in for like 8 months), but never showed in the people picker where others did. A re-invite seemed to kick it loose, weird.
- We have a very similar set up to you that has been working for over a year. Then last week it stopped working and i submitted a support request. Not a lot of help, but two days later it all started working again.
