Forum Discussion

Iron Contributor

Jan 19, 2018

Some External Users "no results found" in Permissions

Got a weird one that doesn't make sense to me. Got a client tenant in O365 with some external and internal users. I go to O365 admin, I see the external users. I go to SharePoint site collection u...

Iron Contributor

Jan 29, 2018

Please try the following Powershell line:

Set-SPOTenant -ShowPeoplePickerSuggestionsForGuestUsers $True

You may need to connect to SPO Powershell first, by executing:

Connect-SPOService -Url https://{yourtenant}-admin.sharepoint.com

Enter your credentials when asked

Doug Allen
Iron Contributor
Jan 29, 2018
A quick update. I set this property on both the tenant and site collection, but it seems it was already resolved. The client just re-sent an invite to the external user, he accepted and that user who was missing from the picker before now showed up immediately after processing the invite. So I think it has something to do with that. But, hope this helps too. Thanks!
- Pablo R. Ortiz
  Iron Contributor
  Jan 29, 2018
  Good to know. And yes, you need external users to accept invitations and sign in before they appear in people picker.
  - Doug Allen
    Iron Contributor
    Jan 29, 2018
    Yep I'm aware of that, but they did accept the invite and login before (had been logged in for like 8 months), but never showed in the people picker where others did. A re-invite seemed to kick it loose, weird.