Forum Discussion
[Solution] Parallel // Provider Exchange & Office 365 // Autodiscovery issue
Found it after 18 hours ;-) This was a very helpful link:
https://support.microsoft.com/en-us/help/3211279/outlook-2016-implementation-of-autodiscover
EDIT --> THE SOLUTION!!! / it only works when login with the tenant.. user@xyz.onmicrosoft.com or when you changed primary email to user@<domain>.<tld.> it is till working. -------> AND!!! Made some registry tweaks see below
not sure what exactly the proper key is... 16.0 stands for Outlook 2016 - funny is when I delete the keys.. and even reconfigure mailbox no autodiscovery popups are comming. Condition is that I'm logged in with the Microsoft O365 tennant which is connected to the Mailbox.
[HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Outlook\AutoDiscover]
"EnableOffice365ConfigService"=dword:00000001
"ExcludeLastKnownGoodURL"=dword:00000001
"ExcludeHttpRedirect"=dword:00000001
"ExcludeHttpsRootDomain"=dword:00000001
"ExcludeHttpsAutoDiscoverDomain"=dword:00000001
I don't want to be rude or something like that.. I already spent 15 hours on this issue.. still no solution. And got only things told that I already did and wrote in my post.
I have a business running and I need professional <timesaving> support. Is this an official Microsoft Support Forum. Or have I the wrong expectations?
Found it after 18 hours ;-) This was a very helpful link:
https://support.microsoft.com/en-us/help/3211279/outlook-2016-implementation-of-autodiscover
EDIT --> THE SOLUTION!!! / it only works when login with the tenant.. user@xyz.onmicrosoft.com or when you changed primary email to user@<domain>.<tld.> it is till working. -------> AND!!! Made some registry tweaks see below
not sure what exactly the proper key is... 16.0 stands for Outlook 2016 - funny is when I delete the keys.. and even reconfigure mailbox no autodiscovery popups are comming. Condition is that I'm logged in with the Microsoft O365 tennant which is connected to the Mailbox.
[HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Outlook\AutoDiscover]
"EnableOffice365ConfigService"=dword:00000001
"ExcludeLastKnownGoodURL"=dword:00000001
"ExcludeHttpRedirect"=dword:00000001
"ExcludeHttpsRootDomain"=dword:00000001
"ExcludeHttpsAutoDiscoverDomain"=dword:00000001
My apologies.. I took this in my feverish search for a solution as an offical support forum. I'm sorry. Thanks for reading and contribution as well.
Benjamin Riedel, this is NOT a support forum/channel. We are just fellow IT Pros discussing different topic and occasionally helping each other. If you want to address specific issue to official Office 365 support, open a ticket from the portal or call them directly.
Glad the issue was solved :)
