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Sajid Hanif's avatar
Sajid Hanif
Copper Contributor
Nov 09, 2016

SMS Texting through Office 365

Dear All,

Is there a possibility of sending SMS messages, lets say in case of an emergency, to all employees or students in an education environment, using Office 365 platform. I believe natively it is not possible but is there any addin built on top of O365 which can provide this kind of service. The idea is to store user's mobile number in an active directory attribute and use it in case of an emergency situation to send alerts.

 

Alerts using webmail only work for US, Canada and Romania but not for other countries so that is not an option for users in France.

 

Thanks for any feedback/suggestions.

 

26 Replies

  • rameshverma4u's avatar
    rameshverma4u
    Copper Contributor

    Microsoft has removed ability to send text messages to mobile phones through Outlook from all newer versions after 2010. Microsoft had this feature in Outlook 2007 and 2010 several years back but I don't know why they removed this awesome feature from later version of Outlook. Secondly it is very complicated to configure the alerts. However in Office 365 they have option to send text alerts and reminders to self but this feature of sending SMS messages is available in specific regions and with specific service providers only. This is the biggest drawback we have in the latest versions of Outlook.

     

    There are some service providers who provide email to SMS service but most of them have either add-ins only for the client versions or the charges are very high. Well, the service providers Microsoft has included in Outlook 365 are also not so cheap.

     

    So far you can use Red Oxygen which supports multiple platform with same email address. So far it is going good. Very soon they are going to launch 365 web app as well. Hope that will be able to fulfill these requirements.

    • Richard-Evans's avatar
      Richard-Evans
      Copper Contributor

      rameshverma4u  

       

      I was able to accomplish this in a roundabout way by forwarding Office 365 e-mail to my gmail account.  Gmail then has the option to set up forwarding as an SMS text message using a filter, so that only mail sent to the Office 365 address is forwarded.

      • GregoryVerano's avatar
        GregoryVerano
        Copper Contributor

        Richard-Evans 

         

        Could you describe this further?  Did you forward all Outlook messages to gmail or just for the sms messages?  What were the steps to forward the e-mails to gmail and to create the sms messages in gmail?  Thank you!

  • Mike Rossi's avatar
    Mike Rossi
    Copper Contributor

    We at Chatabox are pleased to announce a service running entirely in Microsoft Azure and connected to O365 which offers 2-way SMS for Skype for Business.  We now have over 20 customers in trialling the new service in 5 countries and we would be very happy to help you.  Please contact info@chatabox.co.uk.

    • tucker913's avatar
      tucker913
      Copper Contributor

      Does Chatabox integrate with Microsoft Teams as well?

      • mikerossi's avatar
        mikerossi
        Copper Contributor
        Hi,
        We are planning to add SMS to Teams in Q1 2019. I will ensure that we announce when this has been added on this forum if you are interested.
    • Sajid Hanif's avatar
      Sajid Hanif
      Copper Contributor

      Thank you Sir for your feedback. I will look into it. Thanks once again for taking your time to respond.

      Have a nice day.

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