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Jon Cutting's avatar
Jon Cutting
Copper Contributor
Jan 31, 2019
Solved

Skype for Business icon has disappeared from Outlook web app

Hello, everyone! I use Office 365 web apps frequently when I'm not in the office—I can't install full versions of Outlook, Excel, etc. on my personal computer (not Windows or Mac). That wasn't really...
outlook on the web
Skype for Business
  • adam deltinger's avatar
    adam deltinger
    Jan 31, 2019
    Just to make clear, if you toggle back you get the features back?
KevinCrossman's avatar
KevinCrossman
MVP
Jan 31, 2019

Yes, there is no Skype for Business icon in the new experience, in favor of MS Teams. This is by design.

  • Jon Cutting's avatar
    Jon Cutting
    Copper Contributor
    Aug 21, 2019

    KevinCrossman 

    Did Microsoft take into account the amount of time that's required for a company to migrate from SFB to Teams? My company won't be done migrating to Teams until late 2020.

    • KevinCrossman's avatar
      KevinCrossman
      MVP
      Aug 21, 2019

      Jon Cutting I'm not from Microsoft (just the messenger here...).

       

      MS has been pretty aggressive about moving people to Teams. You might want to escalate your concerns to your Microsoft account team.

  • Vinay_Shekhar's avatar
    Vinay_Shekhar
    Copper Contributor
    May 20, 2019

    Hello KevinCrossman 

     

    What if the customer is using a SFB standalone plan 2? They have still not decided to adopt Teams and are on a Skype for Business Only Coexistence mode org wide. They are not seeing the "Add Skype Meeting" option in OWA when setting up a Calendar Event.

     

    Can this be remediated by Support?

     

     

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