Forum Discussion

Deleted's avatar
Deleted
Jan 30, 2018

Signature option does not open in outlook 2016

When you try to open the signature configuration option in Outlook 2016, it does not open the option when it is clicked. And with that I can not add or edit any signature for my outlook 2016. Does anyone know how to fix it?

 

OS: windows 10 Pro 64bits

71 Replies

  • Code10's avatar
    Code10
    Copper Contributor

    Uninstall outlook from start menu and set Office(Outlook 20XX) version as default mail client . No need to uninstall office . Start Outlook and signature should open .

    • LilyRed's avatar
      LilyRed
      Copper Contributor

      Uninstalling from the start menu only worked great/now able to change signature - thank you!!

  • CGoodie's avatar
    CGoodie
    Copper Contributor

    When ensuring you dont have multiple MS Office installs you have to go into Apps and Features and NOT Program and Features.  In Apps and Features may be a Microsoft Office Desktop Apps.  Uninstalling this and this alone resolved my issues after updating default and local server 32 paths, clearing temp files, AND looking in Programs and Features for a second install.   Good Luck!

      • stevemarfisi's avatar
        stevemarfisi
        Copper Contributor

        Found this batch file https://stackoverflow.com/questions/26150523/deleting-all-registry-keys-containing-or-named-string-with-batch  - it finds and deletes values in the registry - and adopted it to search for the string mentioned. It works - caveat - I've only tested the 'find' function, but it seemed to have worked accurately. We have a # of clients with this issue, and will be testing the 'delete' function soon. 

         

        Took about 15 - 20 mins to run.....

        @echo off
        setlocal
        
        rem Change value "Find" to "Delete" to really delete all found keys.
        set "Action=Find"
        
        rem Define the root key for the search.
        set "RegKey=HKEY_LOCAL_MACHINE\SOFTWARE"
        
        rem Define the string which must be found in name of a key to delete.
        rem It should not contain characters interpreted by FINDSTR as regular
        rem expression character, see help output on entering FINDSTR /? in a
        rem command prompt window.
        set "Search=0006F03A-0000-0000-C000-000000000046"
        
        rem Check if specified registry key exists at all.
        %SystemRoot%\System32\reg.exe query "%RegKey%" 1>nul 2>nul
        if not errorlevel 1 goto RunSearch
        
        echo.
        echo Registry key "%RegKey%" not found.
        goto EndBatch
        
        :RunSearch
        rem Exporting everything of defined root key to a temporary text file.
        echo Exporting registry key "%RegKey%" ...
        %SystemRoot%\System32\reg.exe query "%RegKey%" /s >"%TEMP%\RegExport.tmp" 2>nul
        
        rem The backslash is the escape character in regular expressions. Therefore
        rem it is necessary to escape this character in root registry key to get a
        rem working regular expression search string as long as the root registry
        rem key and the search string do not contain other characters with special
        rem registry expression meaning.
        set "RegKey=%RegKey:\=\\%"
        
        rem Interesting are only lines in exported registry which contain the
        rem search string in last key of a registry key path. In other words
        rem the deletion of a key is always done only on root key containing in
        rem name the search string and not also on all subkeys to improve speed.
        
        if /I "%Action%"=="Delete" (
            echo Searching for keys containing "%Search%" and delete all found ...
        ) else (
            echo Searching for keys containing "%Search%" and list all found ...
        )
        
        rem The expression below works only correct if whether RegKey nor
        rem Search contains characters with a regular expression meaning.
        set "FoundCounter=0"
        set "DeleteCounter=0"
        for /f "delims=" %%K in ('%SystemRoot%\System32\findstr.exe /R "^%RegKey%.*%Search%[^\\]*$" "%TEMP%\RegExport.tmp" 2^>nul') do (
            echo %%K
            set /A FoundCounter+=1
            if /I "%Action%"=="Delete" (
                %SystemRoot%\System32\reg.exe delete "%%K" /f >nul
                if not errorlevel 1 set /A "DeleteCounter+=1"
            )
        )
        del "%TEMP%\RegExport.tmp"
        
        set "FoundPlural="
        if not %FoundCounter%==1 set "FoundPlural=s"
        set "DeletePlural="
        if not %DeleteCounter%==1 set "DeletePlural=s"
        
        echo.
        if /I "%Action%"=="Delete" (
            echo Deleted %DeleteCounter% key%DeletePlural% of %FoundCounter% key%FoundPlural% containing "%Search%".
        ) else (
            echo Found %FoundCounter% key%FoundPlural% containing "%Search%".
        )
        
        :EndBatch
        endlocal
        echo.
        echo Exit with any key ...
        pause >nul

        sndsnd 

  • Tim Massey's avatar
    Tim Massey
    Copper Contributor

    Are there any Metro apps on the Start Menu. If so, uninstall them.

  • Hi Alan,

     

    What happens when you click on signature tab? Have you tried rebooting your machine? Next thing to look at is machine registries.

     

    Here is the link that will help you resolve your issue most likely:

    https://www.msoutlook.info/question/899

     

    Thanks,

     

    Nermin

    • Deleted's avatar
      Deleted

      Good afternoon,
      I did everything they said (edit the registry, remove x64 and install x86) did not work at all. I am part of the IT group, here have no signature lock rules

      • adamekjp's avatar
        adamekjp
        Copper Contributor

        This post is from 2018 but I have the same problem since 2017.  I tried everything possible. Deleted Office, played inside the registry, deleted everything again, restarted PC and so on. Nothing helped so far. In addition to the signature, Stationery and Fonts don`t open either.

        I have no idea what to do and I don`t want to reset PC to factory default. Please help 

         

  • Tanya Denton's avatar
    Tanya Denton
    Iron Contributor
    Has your IT department set a Group Policy to stop users from adding signatures? Worth asking.
  • Seems to work fine here, which version of Outlook is that exactly? As an alternative, you can try composing a new message, then clicking the Signature button there and selecting the Signatures item to open the dialog.

    • Deleted's avatar
      Deleted

      Hi! I tried this, it does not work.

       

      Outlook 2016 MSO (16.0.8827.2131) 64 bits

       version 1712 (build 8827.2148)

       

Resources