Forum Discussion

Jane94203's avatar
Jane94203
Copper Contributor
Feb 10, 2024

sign in credentials

Why do my MS 365 credentials not work for signing into MS?
microsoft 365
Kidd_Ip's avatar
Kidd_Ip
MVP
Feb 11, 2024

Jane94203 

 

Can you elaborate further? Any error message or screenshot?

MS means sign-on Microsoft application?

Jane94203's avatar
Jane94203
Copper Contributor
Feb 11, 2024

Kidd_Ip 

I found out that because my email is hosted by GoDaddy and I signed up for MS 365 through them, I do not actually have a direct account with Microsoft so that's why they don't recognize my credentials. Boo.