Forum Discussion

NStar's avatar
NStar
Copper Contributor
Jul 29, 2025

SharePoint Syntex OCR not triggering on image files

As of July 18, 2025 OCR does not appear to be triggering when uploading an image file to SharePoint when Syntex is activated.

 

Anyone else experiencing this?  We have on multiple different tenancies.

2 Replies

  • You may consider on below:

     

    • Try uploading a few image files manually to see if OCR activates.
    • If you're using automation, consider adding a metadata update step post-upload.
    • NStar's avatar
      NStar
      Copper Contributor

      This issue was noticed while doing a manual upload.  I've done many since and the issue still occurs.

       

Resources