Forum Discussion
NStar
Jul 29, 2025Copper Contributor
SharePoint Syntex OCR not triggering on image files
As of July 18, 2025 OCR does not appear to be triggering when uploading an image file to SharePoint when Syntex is activated.
Anyone else experiencing this? We have on multiple different tenancies.
2 Replies
You may consider on below:
- Try uploading a few image files manually to see if OCR activates.
- If you're using automation, consider adding a metadata update step post-upload.
- NStarCopper Contributor
This issue was noticed while doing a manual upload. I've done many since and the issue still occurs.