Forum Discussion

Copper Contributor

Nov 13, 2021

Sharepoint Error: This username may be incorrect for Guest User

Hi all, I am a Sharepoint and O365 admin (not super admin) for my organization. For all our sites the current External sharing setting is: "New and existing guests - Guests must use sign in or prov...

sharepoint

camha

Copper Contributor

Nov 15, 2021

ChristianJBergstrom thank you! I've tried re-inviting and the user received the following error:

Their organization probably changed their policy recently. I am also informed that their domain is a Microsoft one, so they probably run Azure. Their IT is not very savvy, so I may have to help them.

I've searched for this article about enabling: https://docs.microsoft.com/en-us/azure/active-directory/enterprise-users/directory-self-service-signup

However, I'm not very sufficient with PowerShell, is there a way to make settings in the Azure interface?

Many thanks!!!

ChristianJBergstrom

MVP

Nov 15, 2021

Hello again, try creating this user first instead as previously mentioned. The message indicates that a email invitation isn't allowed. You should perhaps also reach out to your IT administrator and walk through the MsolCompanySettings if the manually created account doesn't work.

https://docs.microsoft.com/sv-se/powershell/module/msonline/set-msolcompanysettings?view=azureadps-1.0

camha
Copper Contributor
Nov 15, 2021
Hi, is this something for the partner's domain (p.com) or ours ?
- ChristianJBergstrom
  MVP
  Nov 15, 2021
  Your org. settings.
  - camha
    Copper Contributor
    Nov 20, 2021
    ChristianJBergstrom this is from my org setting:
    
    Am I correct to infer that the problem is not from our side?
    I want to clarify the re-invitation issue:
    - The user from p.com did receive an email invite, prompted to sign up for MS account
    - They also get a verification code
    - Once clicked Finish, they received:
    the blurred out names are p.com (partner's domain)