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Justin Cohen's avatar
Justin Cohen
Copper Contributor
Jun 02, 2017
Solved

Shared Office Calendars randomly wiped

How would I go about troubleshooting a set of shared calendars (Office 365 Business) that suddenly had their contents wiped.  Calendars still exist - but the contents of one calendar is suddenly empty and the contents of another have all the titles wiped and the times left behind.  No Details.

 

If you have a step by step troubleshooting method or can reference one for me - It would be greatly appreciated.

 

 

  • VasilMichev's avatar
    VasilMichev
    Jun 03, 2017

    Yeah, definitely check for any mobile devices involved. And enable auditing on the shared mailboxes, so you have a proper audit trail the next time this happens.

3 Replies

  • Hi - is anyone syncing to an iphone or android app ? I had similar symptoms more than a year ago and traced it to a user not understanding the effect of deleting shared items from their phone.

    • Justin Cohen's avatar
      Justin Cohen
      Copper Contributor
      That's a great question I hadn't thought of that - Will find out. Thanks for reaching out!
      • VasilMichev's avatar
        VasilMichev
        MVP

        Yeah, definitely check for any mobile devices involved. And enable auditing on the shared mailboxes, so you have a proper audit trail the next time this happens.