Forum Discussion
Shared mailboxes
I got two shared mailboxes in an Office 365 enviroment, let's name them 'Mailbox A' and 'Mailbox B'. These were resource mailboxes in the past, which were migrated from an on-premise Exchange server....
ChristianBergstromI guess you're referring to this for problem 2?
I tried that just now, but since those users don't have have any access to the mailboxes, it won't let me disable automapping for those users.
WARNING: Can't remove the access control entry on the object "CN=mailbox,OU=company.onmicrosoft.com,OU=Microsoft Exchange Hosted Organizations,DC=EURPR08A002,DC=PROD,DC=OUTLOOK,DC=COM" for account
"EURPR08A002\***************" because the ACE doesn't exist on the object.
Alexander Bontenbal Yes. Quite funny as I am just about to leave the computer again...! Try adding the users again, then remove.
ChristianBergstromHehe, bad timing each time... Looks like it works now 🙂 Now I only need a solutions for problem #1
Alexander Bontenbal Great! When and how does nr 1 occur? (some more details please).
- It's used on a Windows PC with Outlook, PC runs 24/7 usually, Outlooks stays open as well.
After some inactive time, like an hour or more, the user can't open the shared mailbox in Outlook anymore. If the user restarts Outlook, than it will work again, but understandable it's annoys the user each time he has to restart Outlook just to access the shared mailbox.
Now I already tried with a new Outlook profile, reinstalling Outlook and manually added the shared mailbox to Outlook, but the problem is still recurring.