Forum Discussion

Marvin Oco's avatar
Marvin Oco
Iron Contributor
Mar 14, 2019
Solved

Shared Mailbox Permissions

Can  you set "send on behalf" permission only or you should also add the "read and Manage" permission for shared mailbox?  
exchange
office 365
  • Rnishat0786's avatar
    Rnishat0786
    Mar 14, 2019

    Hi Marvin

     

    You can set Send On behalf permissions... you do not need to add read and manage if you only want a user to have send on behalf permissions only.

     

    Thanks

     

    Robin Nishad

    Sr Consultant

Rnishat0786's avatar
Rnishat0786
Iron Contributor
Mar 14, 2019

Hi Marvin

 

You can set Send On behalf permissions... you do not need to add read and manage if you only want a user to have send on behalf permissions only.

 

Thanks

 

Robin Nishad

Sr Consultant

  • THOMAS SCHMIDT's avatar
    THOMAS SCHMIDT
    Copper Contributor
    Mar 27, 2019

    Rnishat0786 

     

    Good day,
    Is there any way to configure O365 to manage mail item read-status on a per user basis?

    We use a set of common mailboxes to disseminate information amongst a group of colleagues and to distribute work. Without going into deep details, our use case requires that each user will see items as 'unread' until they've either read the email or marked it as 'read'. Presently, it looks like the first user to read a message marks it read for the entire group.

    The proper behavior exists in Public Folders, however we'd prefer to utilize Shared Mailboxes as they support standard mailflow.


    Due to the volume of the emails, distribution lists are unfeasible.

    This would seem to be a straightforward requirement.  Could anyone provide guidance?

    • Rnishat0786's avatar
      Rnishat0786
      Iron Contributor
      Mar 27, 2019

      THOMAS SCHMIDT 

       

      As far as I know Technically it is not possible.. as a work around... what you can do is change the Outlook Reading Pain settings.... Go To View - Reading Pane - Options - Uncheck the first two Options - mark items as read when viewed in the reading pane & Mark Item as read when the selection changes...

       

      This will keep the mail as unread until a user opens it in a Separate window. i.e pop up window.. 

       

      However in case of multiple users you may have to change the settings on every PC... So this is just a work around...

       

      Thanks

       

      Robin Nishad

       

       

      • THOMAS SCHMIDT's avatar
        THOMAS SCHMIDT
        Copper Contributor
        Apr 09, 2019

        Rnishat0786 

        This is not a solution for a group reading emails. Even if you reconfigure each workstation as suggested, as soon as the first user marks the message as read, the message is marked as 'read' for all users.

        The desired effect is not a group message queue rather a single mail repository for the common dissemination of information (market conditions, global trade information, etc.) that can easily be managed.

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