Forum Discussion
shared mailbox default "send-as" ID in outlook
I have a shared mailbox "info@" with a planned four users in O365. "guy@", "craig@", "alex@" & "ray@". Currently, only my account "guy@" is linked, and includes send-as permissions.
I notice th...
That depends on the method you have used to add the shared mailbox in Outlook. If you want to send as the shared mailbox account by default, your best option is to add it as additional account (via File -> Add account), as opposed to adding it as additional mailbox or using automapping.
When I forward a task created in a shared mailbox, If I could set the default "from" ID in Outlook as the user ID(my address) and not the shared mailbox's ID.