Forum Discussion
shared mailbox default "send-as" ID in outlook
That depends on the method you have used to add the shared mailbox in Outlook. If you want to send as the shared mailbox account by default, your best option is to add it as additional account (via File -> Add account), as opposed to adding it as additional mailbox or using automapping.
Hi VasilMichev ,
In this issue you are mentioned as the one who has a workaround? Would you please help me with it?
I've a small environment with 6 users and one shared mailbox. The users only sent mail from the shared mailbox so they don't want to change the send from address everytime.
I'm a dutch guy so maybe the english part of my language isn't that good, srry for that :-).
The current setting: (users are joined the shared mailbox in the admin center). So Outlook auto mapped this mailbox to the users. If I try to add the mailbox as a new account, it won't appear..:-(.
So I need some help..
Thanks in advance!
regards,
Michel
IMDutchReferring to Vasil Michev reply at11-29-2017 10:46 AM. "If you want to send as the shared mailbox account by default, your best option is to add it as additional account (via File -> Add account)"
The way to add an additional account as the functional mailbox account itself is by adding it as a new mailadress using the UPN of the functional mailbox (for example info@company.nl) in Outlook. You might have to reset the password and enable the account to do so.
(So, nót using the option to 'Add another mailbox' option as part of the account of the user as part of the advanced options)
Hopefully this explains the workaround you are looking for in more detail. But please vote as requested since this workaround is not compatible if you want to enable MFA on all accounts.Eddy_Veldboer
I had to switch users from logging in to a mailbox via Username/password to a shared mailbox due to there being too many users logged into the user box. So that will no longer work as a work around for needing a default sender.
