Forum Discussion
gcc info
Nov 29, 2017Copper Contributor
shared mailbox default "send-as" ID in outlook
I have a shared mailbox "info@" with a planned four users in O365. "guy@", "craig@", "alex@" & "ray@". Currently, only my account "guy@" is linked, and includes send-as permissions.
I notice th...
VasilMichev
Nov 29, 2017MVP
That depends on the method you have used to add the shared mailbox in Outlook. If you want to send as the shared mailbox account by default, your best option is to add it as additional account (via File -> Add account), as opposed to adding it as additional mailbox or using automapping.
gcc info
Nov 29, 2017Copper Contributor
My worry is that when I add the account manually then there will be two “accounts” in outlook with the same name, including the auto mapped one.
Is there a simple way to disable the automapping, so I don’t have to mess about with powershell (which I’ve never used before)?
I’m guessing that send-as is a main selling point of shared mailboxes, that clients like outlook should support it natively.
Is there a simple way to disable the automapping, so I don’t have to mess about with powershell (which I’ve never used before)?
I’m guessing that send-as is a main selling point of shared mailboxes, that clients like outlook should support it natively.
- VasilMichevNov 30, 2017MVP
You can only remove the automapping via PowerShell, no other way around it.
- gcc infoNov 30, 2017Copper ContributorSo safe to say that for Microsoft users to use “send-as” from their Microsoft client, they expect users to get to grips with powershell.
My pc doesn’t have admin rights, so hoping powershell is something that doesn’t need install rights.- VasilMichevNov 30, 2017MVP
You can use Send As just fine with automapping too, you simply have to change the address :)
Or you can simply create a separate Outlook profile with just the shared mailbox and use it when necessary.