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Julia Foran's avatar
Julia Foran
Icon for Microsoft rankMicrosoft
Sep 16, 2017

Shared calendars now sync to mobile phones

We are rolling out a feature update that enables shared calendars to sync to mobile phones. This update will make it possible to sync all your Office365 shared calendars to your mobile phone for any permission level (view, edit, or delegate permissions). In addition, you can now share a calendar or accept shared calendar invitations from Outlook on iOS and Android.

 

Existing shared calendars will not be upgraded as part of this change, and they will continue to sync only to Outlook on the web, Windows, and Mac. Only shared calendars that are accepted after these changes are released will sync to mobile phones.

 

The shared calendar will only sync to mobile phones if:

  • The calendar is shared between users who are both hosted in Exchange Online
  • The calendar is accepted from a sharing invitation using Outlook on the web, iOS, or Android

 

We'll be gradually rolling this update starting on 9/18 and rollout will be completed by 9/22.

 

You can find more details about shared calendar improvements at the article located here.

117 Replies

  • Jakub Krňák's avatar
    Jakub Krňák
    Copper Contributor

    Hello,

     

    is there some possibility to turn off this feature? We have got problem in our company with Android users - they have synced everything in one calendar, so they can't turn off shared mailbox in their smartphones, because it is part of one calendar. So they have "spamed" calendar on Android with foreign events.


    Thank you very much for informations,

    Jakub Krňák

    • Julia Foran's avatar
      Julia Foran
      Icon for Microsoft rankMicrosoft

      Hi Jakub,

       

      It won't be possible to disable this at the tenant level. We hope that the native calendar apps start showing the different calendars, but an alternative would be for your users to use the Outlook for Android application which does differentiate between calendars.

       

      --Julia

      • Jakub Krňák's avatar
        Jakub Krňák
        Copper Contributor

        Thank you very much for your reply Julia, I will informate my coleagues.

        There is problem only on Android, iOS is OK :-)

         

        Have a nice day,
        Jakub

  • Becky Martin's avatar
    Becky Martin
    Brass Contributor

    How about shared contacts, will this apply to them as well? If so is them method to add them the same as the calendars?

    • Julia Foran's avatar
      Julia Foran
      Icon for Microsoft rankMicrosoft

      Apologies for delay in responding! Have been busy at Microsoft Ignite conference this week.

       

      Jason Hartman
      Yes -- this update works for calendars from user mailboxes, resource mailboxes, or shared mailboxes. You just need to send a sharing invitation from the shared mailbox so that the user can accept on web, iOS, or Android. The easiest way to send an invitation from a shared mailbox is to use Outlook on the web to open it. A little earlier in the thread I gave instructions on how to do that, and realized it's not possible (yet) from the Windows client, so you will need to share from the web.

       

      Part of the thinking behind syncing "opened calendars" (not just "accepted calendars") to mobile phones was to make it easier for this to work for resource & shared mailboxes, so that you didn't have to login & send the sharing invitation. As you know, we disabled the "opened calendars" part due to feedback, and will re-enable it when we only sync calendars that you have explicit permissions to (rather than permissions via the default user).

       

      Becky Martin
      There are no plans to support this for shared mail folders or shared contact folders. The best way to give feedback on those plans is to upvote the feature on outlook.uservoice.com in the iOS & Android forums.

  • Jason Hartman's avatar
    Jason Hartman
    Brass Contributor

    Julia,

    We are loving the new shared calendar features, as we've discussed the past week.

     

    Do you know if there are plans for similar functionality around using the mailbox portion of a "Shared Mailbox"?   We were so exicted to see that the calendar part worked but then we noticed that we can't see anything email related in the mobile apps.   And i didn't see any way to send a sharing invite from my mailbox view.

     

    We still need a solution to be able to see a shared email account like sales@company.com on a mobile device.

     

    Thanks!

    Jason

  • csmithscf's avatar
    csmithscf
    Iron Contributor
    Does this include the ability to open a colleague's calendar? This has been a huge gap in the apps for years - really hope it can be added for Outlook for iOS/Android: go to settings, open shared calendar, type in the name of the individuals name and if you have permissions, it opens - just like on Outlook. My users have been asking for this for a long time.
    To echo comments below -shouldn't have to be reliant on this invitation exclusively as a result of this new update, but based on the existing permissions that have (in some cases) been in place for years, just relegated to desktop versions of Office (or a web browser).

    Thanks!
  • Greg Tiber's avatar
    Greg Tiber
    Copper Contributor

    I started seeing this on September 6 after one of my end users brought this to my attention. After finding zero info on this I figured this was a new feature but my question is always this.

     

    Could these posts come out earlier next time?

    • Julia Foran's avatar
      Julia Foran
      Icon for Microsoft rankMicrosoft

      Hi Kenn,

       

      The improvements are only for calendars shared between Exchange Online users. If you have a hybrid setup, but both users are hosted in Office365, they would have the improvements. But there is no change to experience if one (or both) of the users are hosted on-prem.

       

      It won't be coming to future on-prem releases because we are unable to support these improvements when on-prem is involved -- many of the improvement rely on functionality that is only possible when both mailboxes are in the service, such as instant syncing.

      • James B. Wood's avatar
        James B. Wood
        Copper Contributor

        Julia Foran - when - if ever - will this functionality be available to on-premise Exchange users?.  I run a rather large shop and have no need or desire to go to Office 365 - we already have our cloud presence built with rather expensive fully-licensed Microsoft products.  My users cannot view shared calendars using Outlook for smartphones and I can't help but feel Microsoft is keeping all the good stuff for themselves. 

         

        Your help appreciated

         

        jbw

  • Anonymous's avatar
    Anonymous
    This sound great! Was their meant to be a link to an article? Thanks
  • Andrew Gitzen's avatar
    Andrew Gitzen
    Brass Contributor
    Does this cover Shared Mailboxes as well? Total game changer on the mobile side.
    • Jason Hartman's avatar
      Jason Hartman
      Brass Contributor

      I was doing some testing this morning.  I couldn't find out how to make it work with a calendar from a "Shared Mailbox".  I didn't see how in OWA or Outlook iOS to send an invite to another user. That was part of the stipulation of how it works - you need to send a sharing invite using a mobile app or OWA and the person needs to accept the invite in OWA or an Outlook mobile app.

       

      I did however get it to work with a calendar that I created under my own 365 account. That calendar showed up under my account settings in Outlook iOS then I invited a co-worker.  Then he accepted the invite via Outlook iOS.  He could then see my shared calendar in his Outlook iOS app, native iOS calendar (!!) and Outlook PC calendar.

       

      If someone can confirm that this SHOULD work with a "Shared Mailbox" calendar and provide some instructions on how to do that, what would be awesome!

       

      Thanks,

      Jason

      • Julia Foran's avatar
        Julia Foran
        Icon for Microsoft rankMicrosoft

        Hi Andrew, John, & Jason,

         

        Thanks for your feedback! To answer the questions:

         

        Support article link:

        Good catch on that link. Sorry about that -- it's been updated to point to this support article.

         

        Shared mailboxes

        • Yes, it works for shared mailboxes as well.
        • You can share the calendar from any Outlook application, as long as you send a sharing invitation so that the recipient can accept from Outlook on the web, iOS, or Android. This applies to user, resource, and shared mailboxes.
        • From Outlook on the web: Login to your own mailbox first, and then click your picture in the top right to view Account options. There will be an option to "Open another mailbox". Enter the shared mailbox name to login to the shared mailbox via OWA. After you're logged into the shared mailbox, you can navigate to the Calendar module & share the calendar to yourself or to other users. Then you (or the other users) just need to accept the invitation from Outlook on the web, iOS, or Android.
        • From Outlook on Windows and Mac: These clients only offer an option to send a sharing invitation for read-only permissions. Accepting invitation sent from Windows/Mac will work, but people have asked how to grant edit permissions for a shared mailbox calendar (since it doesn't currently send an invitation)? A workaround would be to (1) send a sharing invitation from Outlook on Windows/Mac for read-only permissions, (2) update the calendar permissions in the Folder Permissions dialog (that doesn't send an email) to Editor, (3) have the recipient accept the calendar from the original sharing invitation. Even though the original invitation was for read-only permissions, the calendar will be added as editable because that is the effective permissions.

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