Forum Discussion
Shared Calendars added to Outlook 2016 not synced to Outlook on Mac
MicrosoftBryan, can you please add screenshots of what you're seeing? If you accept in Windows, those calendars should also appear in Outlook on the web at least. From what you said above, it sounds like they are not appearing anywhere else?
I have added screen shots in the post below. This is a really big issue for us. Any help would be greatly appreciated.
Bryan
- Julia ForanHi Bryan,
I don't recognize the client from the very first screenshot. It appears to be a SharePoint calendar site maybe, but it's not any of the Outlook clients. This is probably why you don't see it appearing anywhere else.
Mac Outlook does not yet display the shared calendars that users see in Outlook on the web & Windows. They're currently working on fixing this, but in the meantime, your users will have to go open each shared calendar in Outlook for Mac.
To view the calendars on Outlook for Windows & web, I would recommend your users accept the sharing invitations from the web.Hi Julia,
Your response here may address my question. We share specific calendars housed in a shared mailbox shared with our students. The mailbox itself is not shared with the students, just the faculty, so that the faculty can edit the calendars.
Our students with Outlook for Mac don't seem to be able to access the calendars that have been shared with them. We share the calendars by right clicking the calendar, from within the shared mailbox in OWA, and selecting Sharing Permissions.
Having the student click the Add a Shared Calendar button on the toolbar and attempt to add the shared mailbox, doesn't work.
Is there any way at all for the students to access the shared mailbox calendar from Outlook for Mac?- Julia Foran
Hi Samuel,
We're currently working on improving shared calendars in Outlook for Mac. Unfortunately today, the list of calendars shown in Mac is not read from the service, so that's why the students who accepted the sharing invitation may see the calendar in all of their apps except Outlook for Mac.
We are hoping to release a fix very soon so that Outlook for Mac starts reading the calendar list from the server, and the students would automatically see those calendars.
However, in the meantime, the users can do the following workaround:
- File -> Open -> Other User's Folder
- Search for the shared mailbox
- Select "Calendar" from the dropdown
- Click open
Note that this will only work if the calendar is shared with "View all details" permissions or higher. If the permissions is only Availability (free/busy) or Titles and Locations (limited details), then Outlook for Mac cannot currently view those calendars.
We have this with our Mac customers too. Outlook on Windows will open any shared mailboxes or calendars you have access to. Outlook for Mac requires the used to "Open another user's" mail or calendar to add it to the Outlook navigation, once they have been granted permission.
In addition, one tiny setting can grey out the Open Shared Calendar option on Mac. Here's the fix: https://support.microsoft.com/en-us/help/3007307/you-cannot-open-a-shared-calendar-in-outlook-2016-for-mac
I have a follow-up question.
I use outlook with an imap account and don't have any exchange accounts any more. As a result, my "add calendar" button is greyed out and yet the preferences are different from the bulletin you reference.
These are the preferences I am offered.
Right now, the mobile app is picking up everything from my gmail account. The desktop app is picking up calendar items. Nothing I add to the desktop calendar shows up on mobile or OWA. Nothing I add on mobile shows on the desktop.
Any suggestions?
The first shot is a SharePoint calendar. I was told to do Group calendars this way:
Create a calendar in SP with correct permissions.
Have the users open the calendar on the web and click the "Connect to Outlook" button.
Accept the prompts to add to Outlook.
You are saying that we should send invites from the calendar?
Bryan
I don't see a sharing option on the web calendar.
