Forum Discussion
Setting up a group email account with different permissions
I have recently set up an "individual" email with username "info". This is planned to be a contact mailbox for our new camera club, which all the committee can see.
I have not set up individual accounts for my orgnaisations members, but instead just given everyone the username and password for this "info" user. (there are only four of us).
This isn't really working out as planned though, as I ONLY want our secretary to be able to send emails from this account, though I need everyone to be able to READ incoming mails. I also want everyone to be able to SEE outgoing messages in the SENT ITEMS folder - unless there's another way to see the responses made by the secretary.
Use a shared mailbox and grant Read permissions to the Inbox/Sent Items folders to the corresponding people. The secretary will need Send As/Send on behalf of permissions, and you can grant her Full access permissions in case she needs to move/delete/organize messages.
Creating an "Office 365 Group" is also an option, but you cannot restrict it to only "read" access, thus it might not be a suitable solution if you want to prevent users from accidentally deleting messages.
But be aware that, in order to follow Vasil's advice, you should first create an individual full account for each of the users...
I understand that I need to set up individual accounts in the admin centre, but is it possible, if I set up a shared mailbox, for the users to access the shared mailbox directly without linking outlook to their individual accounts?
I want to keep the experience as "clean" as possible, and users already have their own personal accounts outside office 365. I don't want their outlook applications to be "cluttered" with redundant accounts which are not used.
