Forum Discussion
Sending email as alias in office365?
I used to have my domain email hosted in office 365. The reason i switched was because of a lack of a feature i really needed. You had the ability to create multiple aliases in office 365 so you coul...
userhtx Indeed, I have never had an issue using "Send As" with the full desktop Outlook application. In my experience, the issue described where using "Send As" shows the alternate From to other internal emails but will show your primary email and disregard the "Send As" when emails are sent externally only happens with OWA. Apparently, Microsoft has a fix for this on their roadmap. In the meantime, people who are unable/unwilling to use the desktop application can workaround the issue by opening the shared mailbox in a separate browser tab using the URL I linked above.
i reported this several years ago. I had MULTIPLE sessions with O365 support on this issue. I had to walk them thru every step and they took screenshots at every step. I explained the fix / workaround i found. I asked them to report this internally as bug. My recollection and impression is this support engineer reproduced the problem on his system. With support online i added entirely new DL and reproduced the problem. It was several years back but another user just posted that the fix i suggested worked for them.