Forum Discussion
Sending email as alias in office365?
I know this thread is a little old, but it ranks highly under a Google for this issue so wanted to add more information.
It is now possible to send for alias addresses quite simply using O365 and Outlook.
- Simply add the alias to your account in the usual way in O365 Admin.
- In Outlook, open a new mail and from the "Options" ribbon ensure the 'From' button is pressed to reveal this field.
- Click this drop down and select "other email address".
- Under here you can manually type the email you want to send from
- The next time you return to the from drop down, the address will be there to select with 1 click.
Hope this helps someone one!
Has anyone else actually been able to get this to work?
In Outlook Web, I can change the from address to one of my aliases. I get no error message, the email sends, but it shows up as from my primary smtp address.
In Outlook 2016 on Windows, I choose "another email address..." in the from field and choose the alias. Again, no error, but the email arrives from my primary smtp address. In outlook for Windows, though, the sent items folder shows this string:
Nick Handel </o=ExchangeLabs/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Recipients/cn=9f3b760eb3874d7380b86e769046ac8b-nick> <nick@xxxdomain.co.uk>
I can send as group email addresses in both Web Outlook and Windows Outlook with no problems.
It's extremely annoying - I agree with the OP that using shared mailboxes etc. is a kluge. I really see no reason not to make it easy for people to use multiple domains to send and receive email - it's hardly as if this is a backdoor to having multiple users sharing a licence - you get one mailbox! In fact, the facilities with shared mailboxes make it easier to do that in some respects if you're willing to have multiple users sharing a login.
Any help or advice gratefully received.
- Chris DuennesMar 13, 2018Copper Contributor
My experience in trying James' solution is identical to Nick's.
I'm able to enter the alias as directed and send the e-mail, but on the receiving end, it does not appear to actually come from that address. I see the same </o=ExchangeLabs/ou=Exchange Administrative Group... string of characters in the From address in my Sent Items.
- James O'SullivanMar 13, 2018Copper Contributor
I have done some testing with regards this and while it works internally, it doesn't work for external emails, which is a shame.
- Salvatore BiscariMar 08, 2018Silver Contributor
Hi Nick Handel.
This topic has been discussed infinitely in this community and in many other forums.
Sending as an alias in Exchange has never been possible and indeed it is still not possible.
There are workarounds but, as you noted, they are viable, but not satisfactory.
This is the present situation, unfortunately, and that's all.
- James O'SullivanMar 08, 2018Copper Contributor
This is manifestly untrue. My previous post details steps for this to be achieved in a trivial way using Outlook 2016 and Office 365, one of the most common deployment combos.
- Victor_IvanidzeMar 10, 2018Bronze Contributor
James O'Sullivan wrote:
This is manifestly untrue. My previous post details steps for this to be achieved in a trivial way using Outlook 2016 and Office 365, one of the most common deployment combos.
Dear James,
please do me a favor and send a test message with subject "James O'Sullivan test" from Family@mi******.me.uk to viciva(at)yahoo.com .
Thank you,
Victor Ivanidze