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rey_junior's avatar
rey_junior
Copper Contributor
Aug 20, 2022

Select a certificate that you want to use for authentication.

While logging into M365 OWA or Teams, it's showing an error -      Welcome User For security reasons, we require additional information to verify your account Select a certificate that you want...
security
Kidd_Ip's avatar
Kidd_Ip
MVP
Aug 20, 2022

rey_junior 

Please check:

 

1. Error applied to ALL users

2. Recreat the user profile (it was proved in some case)

3. Check your ADFS setup if error applied to all users

  • rey_junior's avatar
    rey_junior
    Copper Contributor
    Aug 22, 2022
    1. Error applied to ALL users
    random - 1 or 2 users
    2. Recreate the user profile (it was proved in some case)
    nope
    3. Check your ADFS setup if error applied to all users
    no access

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