Forum Discussion
Search function in Outlook not working
We're seeing issues with searching with some users too. It fails to find anything "search couldn't be completed" but if you choose search computer it works. The problem is only online searching but only effecting a few users.
Definitely seems like a problem on Microsoft's O365 end as none of the fixes work. Also, forcing it to search locally is not a fix.
Ignoring this Microsoft?
As we have been experiencing this issue for roughly 5 to 6 months, it doesn't seem to be high on Microsoft's priority list, (Although according to my users it should be #1 on the list.) And calling Office 365 Support doesn't yield any actual fixes, only work arounds. I think the support assistants are only there to buffer the complaints so Microsoft doesn't have to listen to them until they're ready to deal with any Office 365 issues. We have been seeing issues with Excel ever since we installed Office 365, and Office 365 support hasn't helped with that either. I still get daily complaints. I think our CIO is thinking of dumping Microsoft altogether and moving over to Linux. One of our divisions is already using open source, so it may happen.
