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samuelpg's avatar
samuelpg
Copper Contributor
Mar 26, 2020

Scheduling Assistant, Reoccurring Meetings and Room Finder

Hello fellow O365 community members,

 

I am troubleshooting an issue for one of our employees, where she is using Scheduling Assistant to create a Reoccurring Meeting, and using Room Finder to choose an available room.

 

Unfortunately, I also have the same issue, and cannot find a way to make it work properly.

 

  1. I open Outlook (Mac), click on the Calendar tab, and click New Items -> Meeting.
  2. I enter in the subject of the meeting (i.e. Test Meeting).
  3. I click on the Recurrence icon, and set the weekly reoccurrence (e.g. 10 AM to 12 PM each Tuesday). I also adjust the first date and end date to be Tuesdays.
  4. I click on the Scheduling Icon.
  5. I click on Room Finder, select our company wide Rooms List (we only have 6 meeting rooms).
  6. The Rooms Finder detects a Room that is available, I double click it to select it. (I notice that it is available for today).
  7. I go back to Appointment, fill in the body of the meeting, and click Send.
  8. I get a rejection email from the room saying (I have to omit some details for privacy, sorry!)


      
  9. I check my Outlook calendar and the Room calendars and all meeting requests in the series are not there.

 

Has anyone come across this before? Or found a way for Scheduling Assistant, Reoccurring Meetings and Room Finder to magically work together?

 

It may simply be that it is not a feature of Room Finder. I also come across the same issue in Outlook on the Web.

 

Thank you!

Samuel

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