Scan to email with O365 Modern authentication

Hi

Tried to get scan to email working using office 365 and Ricoh Pro C5100s printer. Used the 3 options given in the following article. But none of them worked

https://learn.microsoft.com/en-us/exchange/mail-flow-best-practices/how-to-set-up-a-multifunction-device-or-application-to-send-email-using-microsoft-365-or-office-365

Any insight in this regard is greatly appreciated .

Thank you