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claynz's avatar
claynz
Copper Contributor
Aug 07, 2025

Saving Files to One Drive

When I try to save a Word document in Office 365 to my One Drive, I keep getting this error message (Attached)

My Office 365 is activated with a subscription

Can anyone help me to understand Why?

 

Thanks 

Clayton

 

microsoft 365 apps

2 Replies

  • Kidd_Ip's avatar
    Kidd_Ip
    MVP
    Aug 09, 2025

    Below the quick fix would suggest:

     

    - Restart OneDrive: Right-click the OneDrive icon > Close OneDrive, then reopen it.
    - Repair Office: Go to Control Panel > Programs > Office 365 > Change > Quick Repair.
    - Save Locally: Save the file to your desktop, then drag it into your OneDrive folder manually.

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