Forum Discussion

Roli307's avatar
Roli307
MCT
May 06, 2022

Room Finder and Workspaces - Unavailable versus Available Issue

Greetings

This is on Exchange Online 365. On-prem is not involved
Organizer user1 asks to book Worspace1 in Outlook web. The delegate receives an email and approves for the 11th
30 minutes later another organizer user2 goes to Room finder and looks up for the same Workspace1 and day 11th. I was expecting Room Finder and Scheduling Assistance to show Workspace1 as Unavailable. But that is not happening, Workspace1 shows as available.
Funny thing is that if Rooms type, the unavailable/available works but not for Workspaces

Thanks in advance

Calendar

4 Replies

    • Roli307's avatar
      Roli307
      MCT
      Jul 17, 2023
      Hi Kidd_Ip
      This is not in a hybrid scenario. At the end of the day, MS support could not figure out the issue. So what I did was to delete them (workspace type) and recreate them as normal room types and it did work.
  • MarkH2095's avatar
    MarkH2095
    Copper Contributor
    Jul 16, 2023

    Exact sme problem here. MS Support and Engineers so far not able to help. Did you find a solution? We are using Outlook for Mac, but same prob on web version.

    • Roli307's avatar
      Roli307
      MCT
      Jul 17, 2023

      MarkH2095 

      MS support could not help. So what I did was to delete them (workspace type) and keep as normal room types and it did work.

Resources