Forum Discussion
Retention policy and hard delete
Hey Kamran,
It sounds to me like you are trying to do what Litigation hold does through a retention policy, and they are not the same thing.
If you want to prevent users from deleting any email, you need to have E3 or higher licensing, and put those users (or all users) under litigation hold. A retention policy will just keep the mail from being removed by other means (such as an MRM) but wont protection you completely in the same way a Legal/Lit hold would.
Adam
- Kamran AhmedAug 09, 2018Brass ContributorSo what is the purpose of having a retention policy and why does it have the option to keep emails for 7 years/forever?
- VasilMichevAug 09, 2018MVP
What Adam is referring to is the "old", Exchange-style retention policies. If you have configured a retention policy via the Security and compliance center, the mailbox and any content subject to the policy will be preserved for the selected duration. In case the entire mailbox object is removed, it will still be preserved as "Inactive" mailbox. Review the documentation for more details: https://support.office.com/en-us/article/overview-of-retention-policies-5e377752-700d-4870-9b6d-12bfc12d2423
- Kamran AhmedAug 09, 2018Brass ContributorThanks Vasil, i thought this might be case.
How can i test this? Since our setup is Hybrid i have to delete the AD Object on-premises, wait for AAD to sync and remove the Object from Office 365 which then will soft delete the mailbox. If i then initiate hard-delete how do i recover the mailbox?