Forum Discussion
Retention Policies and SharePoint sites
- Jan 18, 2019
The reason why you put Office 365 Groups on retention is to ensure that the content in all the resources owned by the group is kept for a certain period.
When a group passes 30 days post-deletion, the Azure Active Directory object that represents the group is removed. This effectively breaks the link that ties all the group resources together. At the same time, instructions go to the associated workloads (like SharePoint and Exchange) to say that the group no longer exists. The workloads then check whether any retention holds exist. If they do, the content is held until the hold elapses. If not, the content is removed using the workload's normal processing (for instance, the mailbox is cleaned up by the Exchange Mailbox Folder Assistant).
Content under retention can always be accessed by a content search and export.
Scot Bickell Yep. I see errors in the retention policy.
I think the issue is that the site URLs held in the properties of the retention policy are hard coded and are not updated when a site rename occurs.
I'll flag the issue to Microsoft.
That's great!
As long as I have your "ear", so to speak, I have a post in the SharePoint community that no one seems to have an answer for. Do you know any SharePoint Online gurus that might know the answer to this:
https://techcommunity.microsoft.com/t5/SharePoint/Incoming-Webhook-Webpart-How-to-manage-the-cards/m-p/979124
Sorry this is off topic for Office 365 admin issues, but I'll take whatever exposure I can get.
- SjoerdVApr 24, 2020Iron Contributor
NZTECH Probably a remnant policy (not visible in the UI) is blocking this action.
Go into the Security & Compliance Powershell module and run:
Get-CCRetentionCompliancePolicy | select Name,Guid(I have the 'CC' command prefix set on connection). Deliver this overview to Microsoft Support and they can check if there are still other policy Guids present in the system which are faulty and then proceed to remove them.
I had great help BTW! Good luck
- NZTECHApr 24, 2020Copper Contributor
Also having the same issues= as others here and no matter what I do I cannot delete the Removed Team sites out of SharePoint Management.
I have removed all Retention Policies and Groups associated.
Cannot remove site via Powershell either.
I have a ticket logged with Microsoft and are struggling to resolve this.
- JamesRLJan 30, 2020Copper Contributor
I too am facing this issue. We've turned off retention on SharePoint and I believe o365 groups. I can delete regular (non associated o365) team sites. However anything that was marked with office 365 group I can't delete. In some cases the o365 group no longer exists (but I don't have the yellow bar prompt saying that would stop deletion). Just the regular compliance policy bar.
- JoostvdLindenJan 28, 2020Brass Contributor
I am also facing this issue. Are there any updates?
- KayZeeBeeDec 27, 2019Copper Contributor
I'm glad I found this thread. This is exactly what I need to solve as well.
I've noticed that my policies are always in a state of pending. It's been about 6 months since we put this retention policy on - and it's still pending!?
Name : Office 365 Global Retention CCC
DistributionStatus : Pending - TonyRedmondDec 19, 2019MVP
Jonathan Klein-Wiele I've flagged the issue (again). Nothing much will happen until the new year. I'll keep an eye on what transpires.
- Jonathan Klein-WieleDec 19, 2019Copper Contributor
Hi together,
just wanted to let know we have the exact same issue. From support I got the feedback that Microsoft is aware but she didn't say she is working on a fix about hat.
Main problem is that sites can't excluded from a "general" retention policy.
I was successful in delete some sites by support but we have now over 1000 stale sites and should delete most of them.
TonyRedmond maybe you can rise again this problem at the developers at microsoft, we don't seem to be the only ones having this. In EXO it works just to add the Mailbox to exclusion in the retention policy, in SPO when adding a site there comes an error after the sync period. Some months ago it wasn't even possible to select a site there, now at least the selection is possible but saving doesn't work.
Thanks! - TonyRedmondNov 15, 2019MVP
Scot Bickell Sorry. Zero idea.