Forum Discussion
Restrict users from deleting emails in Shared Mailbox
I'm using Office 365 online, and i want to create one shared mailbox for many users.
I want that nobody can delete nothing from Inbox and sub folders.
So my question is this:
1. When new shared mailbox is created, does it have to have some user in members area?
2. I did removed everybody through EAC from members list, and accessed shared mailbox through web, and gave a user A permission of "Reviewer" and nothing happens, when i try to open shared mailbox with that user A, it shows an error message.
Hi Josipakd .... will share my story with you 😉
I could not achieve what I needed using EAC and Outlook to specify Reviewer for users - not sure what I was doing wrong but it was driving me crazy for several days.... So I gave up and eventually, I decided to try that "powershell way" and was really easy and works nicely... Have no problem with adding users to shared mailboxes and restrict "delete" for them... The only annoying thing is that you need to specify all folders you want to set the restrictions for
See my template that I use:
Add-MailboxPermission -Identity YourSharedMailboxEmail -User 'YourUserEmail' -AccessRights ReadPermission
Add-MailboxFolderPermission -Identity MailboxName:\ -User YourUserEmail -AccessRights Reviewer
Add-MailboxFolderPermission -Identity MailboxName:\Inbox -User YourUserEmail -AccessRights Reviewer
Add-MailboxFolderPermission -Identity MailboxName:\Outbox -User YourUserEmail -AccessRights Reviewer
Add-MailboxFolderPermission -Identity MailboxName:\'Sent Items'-User YourUserEmail -AccessRights Reviewer
Add-MailboxFolderPermission -Identity MailboxName:\'Junk Email' -User YourUserEmail -AccessRights Reviewer
- "YourSharedMailboxEmail" will be email address of your shared mailbox (e.g. ITstuff_at_domain.com)
- "MailboxName" will be the name of yout shared mailbox (e.g. "ITStuff")
Once done the above, you will then manually add the shared mailbox for required users:
- in Outlook, go to Account -> open user account -> More Settings -> Advanced -> add your shared mailbox into the Mailboxes field.
This way, the user will see ONLY the folders mentioned above and will not be able to delete emails etc...
- Hello, thank you for your template, i'll imediatelly try it.
But, i have one question, when i create shared folder, should i put in memebers list admin user, so he can give rights to users who need read access to shared mailbox.
And, second one, i need to toggle, for each user same template?- yes... you need to run those commands for every user you want to add...
About "shared folder".... are you talking about Outlook Web? If so, I'm not sure as I do not use it... But I would say you do not need to add any members etc... as you will specify the members via powershell... But again - not sure as have not used it.... Test it and let us know... I'm quite curious if it will work 🙂- I'm sorry, i was talking about shared mailbox, not shared folder.
My head is now same as yours, month ago.:)