Forum Discussion
MiSum83
Feb 09, 2022Brass Contributor
Restrict users from deleting emails in Shared Mailbox
Hi team, is there a way to restrict ppl from deleting emails in a shared mailbox? We are using Exchange Online.
MiSum83
Brass Contributor
ok... so I've tested a little bit and here is the result...
I have used outlook and EAC and tried to follow the steps.... Avoiding powershell for now 🙂 ... Below is what I've done and result:
- I have removed testuser from "Read & Manage" delegation and kept in "Sent as" via EAC for shared folder
- In outlook, I've modified I've changed permission to REVIEWER on INBOX in that shared mailbox
Result:
- when kept outlook openend, after a while the persmissions were applied and I could not delete emails. When I checked permissions they were greyed out and were showing Reviewer, so looked nice.
- When did restarting outlook, shared maiblox disappeard after a while. So I've added it manually via account/email/more and advanced. The shared mailbox was added BUT I can not expand even to see inbox. I get message "Cannot expand the folder"
😕
VasilMichev
Feb 17, 2022MVP
You need to add at least "Folder visible" permissions on each folder in the path, including the Root one (the one with the shared mailbox address).
- MiSum83Feb 17, 2022Brass Contributorcool.... You were right, ... the problem was with subfolders... When I created a test shared mailbox with Inbox only and no subfolders, it was working fine.... 🙂