Forum Discussion
reply sent "on behalf" with bcc does not appear in Inbox
Hi all,
thanks for the fast reaction.
Yes, it happens on the bosses mailbox. There is no rule and we are not in a conversation view.
The behaviour is exactly like as if the option "When replying to a message that is not in the Inbox, save the reply in the same folder" was set, but it isn't.
Maybe I will try to set up a rule saying ("If my address is in bcc, move message to inbox")
Also I will have to try whether the same happens if the users address is in cc or to.
And I will have to check if the mail moves back automatically when dragged to inbox.
I just remember that I had a similar problem with mails moved to spam. This happened because there was asetting in the smretphone to move special mails to spam. Maybe there is a smartphone setting causing this reaction.
I'll keep you updated.
- Jan 19, 2018>> not in a conversation view.
The 'always move messages in this conversation' doesn't use the conversation view - its a Move option that creates a hidden rule to move messages in the conversation.
Screenshot of menu: https://www.screencast.com/t/5t8cd6qVL - its also on the right-click context menu.